What aspect of customer experience does RUM primarily focus on enhancing?

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RUM, or Real User Monitoring, primarily focuses on enhancing user interaction speed, which is crucial for understanding how actual users experience an application in real-time. By collecting data directly from user sessions, RUM provides insights into performance metrics such as page load times, responsiveness, and how quickly users can interact with different elements on a webpage or application. All of this information helps teams identify bottlenecks that may be slowing down user experiences, allowing for targeted optimizations to improve overall satisfaction and engagement.

On the other hand, aspects like security compliance, inventory management, and financial analytics do not directly relate to the core function of RUM. Security compliance addresses data protection and privacy regulations, inventory management deals with stock control and logistics, and financial analytics focuses on fiscal performance and business metrics. These areas, while vital to overall business operations, are not the primary concern of RUM, which is strictly focused on understanding and enhancing the speed and quality of user interactions with applications.

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